Privacy Policy

1. Who we are

Sweet Joe Secrets is a mobile game experience focused on cozy, light-hearted puzzle gameplay. The Service includes our iOS application "Sweet Joe Secrets" (the "App") and our marketing and support website available at sweetjoesecrets.app.

If you have any questions about this Privacy Policy, you can contact us at [email protected].

2. Information we collect

We aim to collect only the minimum information needed to operate and improve Sweet Joe Secrets. Depending on how you interact with the Service, we may collect:

• Contact information: If you reach out via email or through the support form on sweetjoesecrets.app, we may collect your name, email address, and the content of your message so that we can respond.
• Device and usage data: When you play the App, certain technical information may be collected automatically by the platform or third-party services, such as your device model, operating system version, language settings, and gameplay interactions (for example, level progress or crash reports).
• Cookies and similar technologies: When you visit sweetjoesecrets.app, we may use cookies or similar technologies to remember your preferences (such as cookie consent) and understand how the website is used.

3. How we use information

We use the information we collect for the following purposes:

• To operate, maintain, and improve the App and website.
• To respond to your questions, bug reports, and feedback.
• To understand how players interact with Sweet Joe Secrets so we can refine puzzles, levels, and features.
• To detect, prevent, and address technical or security issues.
• To comply with legal obligations and enforce our terms.

4. Cookies on sweetjoesecrets.app

The website sweetjoesecrets.app may use small text files called cookies that are stored on your device. We use cookies primarily to:

• Remember that you have seen and accepted the cookie notice, so it does not appear every time you visit.
• Keep basic preferences, such as language or layout, where applicable.

You can usually configure your browser to delete or refuse cookies. However, some parts of the website may not function correctly without them.

5. Analytics and third-party services

The App and website may use third-party services provided by Apple or other partners (for example, analytics, crash reporting, or the Apple App Store). These services may collect information sent by your device, such as anonymized identifiers, device information, and usage data, in accordance with their own privacy policies.

We encourage you to review the privacy settings available on your device and in your Apple account to control what information is shared.

6. How we share information

We do not sell your personal data. We may share information in the following limited circumstances:

• With trusted service providers who help us operate the App or website (for example, email or hosting providers), but only to the extent necessary for them to perform services on our behalf and subject to appropriate confidentiality obligations.
• When required by law, regulation, or legal process, or to respond to lawful requests from public authorities.
• In connection with a merger, acquisition, or other business transfer involving Sweet Joe Secrets, where information may be transferred as part of the transaction.

7. Data retention

We retain information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we will delete or anonymize it in a reasonable manner.

8. Children's privacy

Sweet Joe Secrets is designed for a general audience and is not directed at children under the age where parental consent is required under local law. We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us at [email protected], and we will take steps to remove the information.

9. International users

The Service may be operated from different locations. By using Sweet Joe Secrets, you understand that your information may be processed in countries that may have different data protection rules than your country of residence. We take reasonable steps to protect your information in accordance with this Privacy Policy wherever it is processed.

10. Your rights and choices

Depending on your location, you may have certain rights with respect to your personal data, such as the right to access, correct, or delete information we hold about you. You may also have the right to object to certain processing or request that we restrict processing. To exercise these rights, please contact us at [email protected].

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the App, website, or applicable laws. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at [email protected].